Frequently Asked Questions
1) How are the DVDs packaged?
All of our DVDs come in hard shell plastic cases with full color sleeves as pictured with the films logo on the actual DVD itself. We track down the original artwork whenever possible and it is touched up and restored for the new cover to honor the integrity of the original films release. On the back of the sleeve is a full description, stills from the film, full credit block and other information like the running time. These sleeves are designed by collectors for collectors so you can be proud to have the DVD sitting in your library.
2) Does "BUY 3 GET 1 FREE!" apply to all the movies available through REVOK?
The "BUY 3 GET 1 FREE" offer applies to any of the DVDs that we sell. The 4th FREE title must be of equal or lesser value than the others, and DVD sets only count as one title.
To take advantage of our BUY 3 GET 1 FREE offer, just use the promo coupon code BUY3GET1FREE when you are checking out and it will take the value of one of the DVDs (- $14.99) from the total of your order. Your new total will be 38.97 + shipping for 4 DVDs.
If you would like to do BUY 6 GET 2 FREE, and get FREE shipping as well, use the code BUY6GET2FREE and you will get the value of 2 DVDs (- $29.98) off of your order plus FREE shipping within the US. Your new total will be $89.94 for 8 DVDs.
If you would like to order 10 or more DVDs, contact us for our bulk rate.
3) What are the shipping costs?
U.S. & Canada Shipping Rates:
| First-Class Mail® | |
| 1 DVD | $4.95 |
| 2 - 3 DVDs | $6.95 |
| 4 - 7 videos (Priority) | $9.95 |
| 8 or more DVDs (Priority) | FREE |
International Shipping Rates:
| First-Class Package International Service™ | |
| 1 DVD | $21.95 |
| 2 DVDs | $23.95 |
| 4 DVDs | $28.95 |
| 5 - 8 DVDs | $38.95 |
| 9 DVDs or more | $38.95 |
4) Do you offer bulk order discounts?
We do offer our customers the same discounts on bulk orders that we give our small retailers and videostore friends.
5) What is your return policy?
We only replace DVDs if they are defective or damaged. If you need to exchange it for the same DVD, send us an email and send your item to: 22121 Claredon St #6770 Woodland Hills CA 91367
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
6) How can I contact REVOK quickly with questions that I have?
If you have any questions at all, do not hesitate to ask. For questions concerning specific titles, the status of your order, or anything else, contact us.
7) Can I request or suggest rare movies that you think we should offer?
Of course! Just contact us at dvds@revok.com and we will get back to you immediately.