Frequently Asked Questions
1) How are the DVDs packaged?
All DVDs are shipped in sturdy hard-shell cases featuring professionally printed, full-color sleeves. Each sleeve showcases meticulously restored original artwork whenever possible. The back includes a detailed synopsis, film stills, credit block, and runtime, specifically designed for collectors who take pride in their film library.
2) Does the "BUY 3 GET 1 FREE" offer apply to all movies?
Yes—our offer applies to DVDs only and is automatic. Add all 4 DVDs you want to your cart and the lowest-priced one is free. Add 8 DVDs and the two lowest-priced DVDs are free, with a maximum of 2 free DVDs per order. DVD sets count as one item. You choose the free titles yourself; the cart reminds you at 3 and 7 DVDs.
No code is needed. The old BUY3GET1FREE and BUY6GET2FREE codes have been replaced by the automatic offer. Totals depend on the titles you choose; shipping and tax are separate.
Free US economy shipping is available on qualifying order subtotals after discounts—see the thresholds below. Eight $16.99 DVDs total $101.94 after the automatic offer and qualify for free DVD economy shipping.
3) What are the shipping costs?
Shipping options and prices are calculated at checkout based on your items and destination. Faster USPS and UPS services remain available where offered.
Free US economy shipping
- Orders of $100 USD or more after discounts: free economy shipping for the DVD portion.
- Orders of $150 USD or more after discounts: free economy shipping for movie art, too—including theatrical posters, screen prints, chirashi, lobby cards and programs.
The entire order’s merchandise subtotal counts toward these thresholds, after discounts and before shipping and tax. No shipping code is needed. Choose Economy shipping at checkout. International delivery and express or faster services remain paid.
For mixed DVD and movie-art orders from $100 to $149.99, the DVDs ship free by economy service and movie-art shipping is still charged. At $150 or more, both portions qualify. In regular checkout, select Lowest price or use More shipping options to choose a service for each shipment. Accelerated checkouts may not show separate shipment choices; use regular checkout for these options.
Free DVD delivery may use Media Mail and can take considerably longer. See the delivery guidance below. No handling fees are added.
USPS Media Mail: lower cost, slower delivery
For eligible DVD shipments to US addresses, you can choose USPS Media Mail when it appears at checkout. It is an economy service and can take considerably longer than other shipping options.
Allow roughly 2–10 business days after dispatch, and be prepared for delays beyond that estimate. Delivery dates are not guaranteed; order-processing time is separate. If you need your order for a particular date, choose a faster service at checkout.
Media Mail is not available for movie posters, screen prints, art prints, chirashi, lobby cards or programs, or for international delivery. Orders containing DVDs and movie art may require separate shipping charges; checkout shows the available options. USPS may inspect Media Mail packages.
Use the tracking link in your shipping confirmation to follow your parcel. If you are concerned about a delay, email revok@revok.com with your order number.
4) Do you offer bulk order discounts?
Yes. Use REVOKBULKRATE at checkout for 30% off DVDs when your DVD subtotal reaches $147 USD before discounts. Only DVDs count toward the minimum; movie art, gift cards, shipping and tax are excluded. Bulk savings and the buy-3-get-1 offer do not stack on the same DVDs; checkout applies the best eligible discount. For larger retail or video-store orders, contact revok@revok.com.
5) What is your return policy?
For a defective or damaged DVD, email revok@revok.com before returning anything so we can help and confirm the return instructions. If the DVD was damaged in transit, include photos of the item and packaging. See our refund policy for full details.
Please note, return shipping costs are your responsibility and are non-refundable. We recommend using a trackable shipping method for items valued over $75, as we can't guarantee receipt of returned items.
6) How can I quickly contact REVOK?
We’re always here to help. Email us directly at revok@revok.com for prompt assistance with your order or any other inquiry.
7) Can I request or suggest rare movies?
Absolutely! We're always on the lookout for new hidden gems. Send your suggestions to dvds@revok.com, and we’ll get back to you quickly!